Spirit pharmacy national medicines dispensing service and advice for people with diabetes

LIVINGLIVING

work with over 9,300 GP practices in

England so once you ask for us to be

your nominated pharmacy, we'll get

your NHS prescriptions from your doctor

electronically. We'll dispense them, post

them to you free of charge, and keep you

updated with the progress of your order.

Q. Can people call you?

Our pharmacists are specially trained in

diabetes to be able to give you advice

and support. If your prescription has

changed or you want to ask a pharmacist

questions about your medicines, you can

call us. Spirit Pharmacy gives you the best

of both worlds. You can order online or

you can phone our friendly pharmacists

for advice and information. They will talk

to you, answer your questions and put

your mind at ease [Monday-Friday 9am5pm on 0116-464-5558].

Q: What services do you provide?

Online pharmacies provide the same

dispensing services and advice you

would expect from your local community

pharmacy or dispensing doctor, with the

convenience of secure repeat prescription

ordering. We also offer fast, free delivery.

Specifically to do with diabetes, we offer

advice and support from pharmacists with

a special interest in diabetes, access to

free online diabetes education, reviews of

your medications and a a friendly team at

the end of the phone, if you need us!

Q: Is it difficult to set up?

Many people are surprised to find how

easy it is to start using an online pharmacy.

It only takes a few minutes to complete

the online form, or you can use our app to

You may have wondered about

ordering your medications online

during the pandemic. So did we!

So we spoke to Zara Syed, Chief

Pharmacist at Spirit Pharmacy,

an online pharmacy specialising

in diabetes, about how it works.

Q: What is an online pharmacy?

A: It's all about getting your NHS

prescriptions and pharmacy products

without the need for you to leave your

home. Online - or distance-selling -

pharmacies are regulated, registered

pharmacies that provide NHS pharmacy

services 'at a distance', including via the

internet, email or by phone.

Like community pharmacies, we

are set up to receive prescriptions

electronically from your GP. Any

registered pharmacy can dispense your

NHS prescription medicines. Nominate

which pharmacy you'd prefer to use

- at Spirit Pharmacy we're proud to

Zara Syed, Chief Pharmacist

at Spirit Pharmacy

CORONAVIRUS SUPPORT

Ordering prescriptions online

register with Spirit Pharmacy, or phone us

and we'll do it for you. Then we take over

and ask your doctor for your prescription

details, reminding you when it's time to

order your medicines.

Q: How long does it take?

Many people think they'll have to wait

much longer to get their medicines from

an online pharmacy, but that's not true.

We aim to dispense and dispatch your

medication on the same day we receive

your prescriptions and use secure,

tracked 24- and 48-hour delivery services.

Q: What about insulin?

If your medicines need to be kept cold,

we've got that covered too. We use

multi-award-winning insulated packaging

that exceeds guidelines for refrigerated

pharmaceutical products. Be assured

your medication is safely transported.

Q: Can medicines get lost in the post?

It is unlikely that your medicines will

get lost in the post because we use

a trackable delivery service. You can

choose what delivery address to use -

some people prefer to get items delivered

to their place of work (which is why we

always use plain and discreet packaging).

Or, you can arrange to collect them from

your local post office. You can also let us

know if you prefer to have your medicines

delivered on a particular day in the week.

If you aren't at home when we deliver,

we will arrange re-delivery for you. It's all

designed to be both safe and easy for you

to use, especially in these unusual times.

www.spirit-pharmacy.co.uk

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